Privacy and Refund Policy
Trio Doors Privacy Policy and Return Policy
Trio DoorsPrivacy Policy and Return Policy
There are absolutely NO REFUNDS OR RETURNS, but in the case of an error YOU HAVE 48 HOURS to Cancel your order. At that point your order is in process and will arrive at the established date provided.
We will accept returns with a 50% to 100% restocking fee.
50% Restocking fee for open box or package items that are open, and 100% for Distressed or unboxed items.
Defective items – The manufacturer warranties defective goods and Trio Doors will honor their warranties
What information do we collect?
- We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.
- When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions (your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
- To administer a contest, promotion, survey or other site feature.
Do Not Share or Sell Consumer Personal Information
We are committed to protecting your privacy and do not sell, trade, or otherwise share your personal information with third parties for their own marketing or promotional purposes, except as described in this Privacy Policy or with your explicit consent.No Sale of Personal Information: We do not sell your personal information, as defined under applicable laws such as the California Consumer Privacy Act (CCPA), to third parties for monetary or other valuable consideration.
Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
No Sharing for Cross-Context Behavioral Advertising: We do not share your personal information with third parties for cross-context behavioral advertising or targeted advertising purposes, as defined by applicable U.S. state privacy laws.
Limited Disclosures: We may disclose your personal information to trusted service providers or partners who assist us in operating our business (e.g., hosting, payment processing, or customer support), but only to the extent necessary to perform these functions and under strict confidentiality agreements. These providers are prohibited from using your personal information for any purpose other than providing services to us.
Compliance with Legal Obligations: We may disclose your personal information if required to do so by law, such as in response to a court order, subpoena, or other legal process, or to protect our rights, property, or safety, or that of our users or others.
EU Data Protection (GDPR): For individuals in the European Economic Area (EEA), we process your personal data only where we have a lawful basis, such as your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests (provided these are not overridden by your rights and freedoms). We do not transfer your personal data outside the EEA unless adequate safeguards, such as Standard Contractual Clauses, are in place.s.
By using our site, you consent to our website’s privacy policy.
Changes to our Trio Doors Privacy Policy
If we decide to change our Trio Doors Privacy policy, we will update the Privacy Policy modification date below.